Eigen X is a leader in delivering Customer Relationship Management (CRM), Data Analytics, and Product Portfolio Management (PPM) Services that bridge business goals and technology. Backed by deep industry expertise and strong platform partnerships, we design and implement scalable enterprise solutions that maximize value and streamline operations.

PPM – Align Technology to Strategy

Achieve your objectives with the right mix of out-of-the-box software and custom extensions, while reducing support costs.

• Advisory & Strategy: Roadmaps and frameworks for transformation
• Product Configuration & Support: Optimize performance and stay aligned with vendor roadmaps
• Product Extension: User-centric add-ons that cut licensing and development overhead
• Infrastructure & Integration: Seamless data exchange across PPM, ERP, CRM, DW, analytics, and ML platforms

CRM – Maximize Customer Value

Create cohesive, omnichannel experiences that improve engagement, loyalty, and insight.

• Advisory & Strategy: Assess current engagement, define requirements, build digital roadmaps
• Implementation: Deploy, configure, and support leading CRM solutions
• Engagement: Design end-to-end customer journeys across channels
• Integration & Analytics: Fuse CRM data with other systems for a 360° customer view

ANALYTICS – Turn Data into Decisions

Leverage modern data architectures and visualization tools to reveal trends and drive outcomes.

• Advisory & Strategy: Evaluate BI/analytics landscape and plan future-state architectures
• Data Integration: Automate ETL from multiple sources into unified repositories
• Data Visualization: Build dashboards and reports on premier platforms
• Data Analysis: Identify patterns, root causes, and strategic insights